![]() ![]() ![]() Sending and receiving SMS messages is as convenient, as quick, and as intuitive as sending an email-and without even having to click away from your email client. With an email to SMS solution, none of these problems occurs. ![]() It’s an expensive and inconvenient prospect either way. Or, the business would have to invest in custom development to add SMS capability to existing communication software, ticketing systems, CRMs, the list goes on. This would involve extra training for staff, provide additional steps in the workflow and require additional resources to monitor inbound messages. Without an integrated solution, businesses would have to invest in separate SMS software to send these messages. What businesses need is a bridge-something that allows them to push their email communications to SMS, and receive the SMS replies back to their inbox. It’s clear that SMS is the answer for any business looking for a reliable, direct and immediate channel to reach their customers, patients, clients, employees, whoever they need to talk to.īut email is already so well integrated into business communications that moving away from it completely would be extremely expensive, disruptive and inefficient. There are a few different terms for this type of technology-email-to-SMS, email-to-text, or SMTP-to-SMS, but essentially they’re all describing the same thing, the ability to send messages between the two formats. On the technical side, email to SMS, also called email to text, works via a gateway-a piece of software that converts your emails to SMS messages in one direction, and SMS to email in the other. So, account reminders, notifications, booking details, delivery status updates, all can be delivered directly to your recipient’s messaging app, rather than getting lost in their inbox. And in most cases, it implies the reverse-the recipient can reply with an SMS, and you’ll receive their message in your email inbox.Īs well as sending emails to SMS manually, an email to SMS solution also allows automated emails to be converted to text messages. It’s the ability to send a message from your email client which is received by the recipient as an SMS message. Simply put-it’s exactly what it sounds like. ![]()
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